1. Is your site secure?
A. Yes. All payments are processed by PayPal, an online payment
center with over 30 million account members worldwide.
PayPal automatically encrypts your confidential
information in transit from your computer to theirs using the
Secure Sockets Layer protocol (SSL) with an encryption key length
of 128-bits (the highest level commercially available).
For more information on Secuirty, check out PayPal.
2. I ordered my shirt today, when will I get
it?
All orders are processed once payment has been verified. If paying
through PayPal, orders generally take 24-48 hours to ship. If
paying with money order, official check, or personal check, orders
will not be processed until the funds have cleared the account.
Generally that may take 5 business days, but could be longer.
As for shipping, all packages will be shipped
UPS ground. Order's will have a tracking number sent to the email
address on file. For order's that need to be shipped overnight,
or next day delivery please contact us at shipping@dedtees.com.
3. Even though I know I
will love the shirt, just in case, what is your return policy?
A. Understandably some shirts may not fit or the color wasn't
what you expected. We understand that, so Ded Tee's return policy
is 10 days from when your order arrives at the shipping address.
If you will be returning the shirt(s) we ask that you please
email us at returns@dedtees.com so that we can get your credit
ready or have an official check mailed out to you once we receive
the merchandise in original condition.
4. So I don't have to return anything, what are
the measurements of your shirts?
A. See the tables below:
For women: women's chart
For Men: men's chart
5. Do you ship outside of the United States?
A. Unfortunately we do not ship outside of the US yet. However,
if you send an email to us, we may be able to arrange it. Send
the email to shipping@dedtees.com.
6. Do you have any brick and mortar stores?
A. At this time we do not. However, if you would like to carry
the Ded Tee brand in your store, please email us at retail@dedtees.com.
7. Do you have special pricing for bigger orders?
A. This depends on how big the order is. For very large orders,
such as retail stores, we do have special pricing. If this
interests you, please contact us at retail@dedtees.com.
8. I see your catalogue is coming soon, how can
I be a model?
A. If you are interested in modeling for Ded Tees please contact
us at model@dedtees.com.
9.
Who designed this fabulous website and where can I find him?
A. I hear he's a great guy. A real superman and a model for all mankind. He can
be contacted through his even more fantastic portfolio site
here: harlankramer.com.
10. What is your privacy
policy?
A. We at Ded Tees.com want you to know that we value you as our
customer and we will not release any credit card or personal
information that is given to us by you. We understand that
many of you do not want telemarketers calling or e-mailing
you and we hold your privacy at the highest of regards here
at Ded Tees.com.
Click here to learn about PayPal's privacy
policy.
11. Do you offer other services
like screen printing and designing shirts?
A. Yes we do. If you are interested in our full scale of services,
please contact us at printing@dedtees.com.
12. I have a question that
is not on the list. What do I do now?
A. Please contact us at info@dedtees.com.
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